Reviews
State Farm® Agent Jen Chandler
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Terry Schoonmaker
October 13, 2026
"I am very happy with Jen Chandler and State Farm Insurance!
Not only did they handle my claims quickly, but they are very pleasant to deal with.
Been with these folks over 10 years, now, and don't plan to ever switch!
Emily - has reached out and made sure that I was happy with my claim, too.
Well, yes I am, Emily, Yes I am!
🤟😁🤟"
We responded:
"We are honored to have been your insurance provider for over 10 years, Terry. Thank you for your kind words and being a part of our Good Neighbor community! Jen"
Queana Fischer
October 9, 2026
"Im so amazed with this office I have gone through so many insurances and none of them take better care of you then this office, Emily is the one to always help me and she is willing to help as much as possible!!"
Heidi Miller
October 9, 2026
"Emily was a wonderful help to me. She assisted me in understanding our new policy and billing. Thank you!"
We responded:
"Hi Heidi, thank you so much for the 5-star review! I’m so glad to hear Kylie was friendly and took the time to walk you through your current policy, provide a quote for combining policies, and explain your options. We look forward to working with you again! —Jen Chandler, State Farm"
Matt Murray
October 9, 2026
"Very knowledgeable and friendly!!!"
Christopher Contreras
October 8, 2026
"Great friendly service and very helpful!!!"
Stephen Brower
October 7, 2026
"Gentry called me today about my truck that was in an accident
She was very good. I have been your office since 1980 and all the ladies have been great. When I was switched to CdA after Anita retired, I requested to be moved back to Kellogg"
We responded:
"Thank you so much for your kind words and for being a loyal customer since 1980! ❤️ We truly appreciate the trust you have placed in our office over the years. We are so happy to hear that Gentry was able to help you with your recent accident and provide the great service you deserve. It means so much to us that you chose to return to our Kellogg office! We are grateful to have you as part of our State Farm family and look forward to continuing to take care of you for many years to come!"
Nikki Westlake
October 7, 2026
"Highly recommend them they quoted less for more coverage and made the whole appointment a breeze. Kylie was so awesome and answered every question with detail to make sure i understood everything I was getting.
Since the original review I got a different car and had to switch the insurance over and Sydney helped with that she was also amazing and quickly got everything switched over and was a pleasure to speak with on the phone. Definitely recommend State Farm and this specific office. Jen is also a delight!"
We responded:
"Nikki, more coverage, a better price, AND a breeze? We love that combo! 🙌😄 We’re so glad Kylie made everything easy and took the time to answer all your questions. Thank you for the awesome review and recommendation—we’re lucky to have customers like you! ❤️ AND CONGRATS! Jen Chandler State Farm"
Kylie Robinson
October 6, 2026
"Kylie was great and stayed on top of what she was working on!"
We responded:
"Thank you so much for the 5-star review! ⭐ We’re so happy to hear that Kylie took great care of you and stayed on top of everything throughout the process. Providing friendly, responsive service and making renters insurance as quick and easy as possible is always our goal. We truly appreciate you choosing Jen Chandler State Farm and trusting our team with your insurance needs! ❤️"
Jordyn Miller
October 6, 2026
"Sydney was very helpful and worked with us to get the best price possible. Thank you !"
We responded:
"Thank you so much for the 5-star review! ⭐ We’re so glad Sydney was able to help you find the right coverage at the best price possible. We truly appreciate you choosing Jen Chandler State Farm and trusting our team with your insurance needs. We look forward to continuing to be here whenever you need us! ❤️"
Susan Berry
October 5, 2026
"Sydney was very helpful! Great job!"
We responded:
"Thank you so much for the 5-star review! ⭐ We’re so glad to hear Sydney was helpful and made everything easy for you. Our team at Jen Chandler State Farm truly appreciates your support and the opportunity to help with your vehicle insurance. We look forward to being here whenever you need us! ❤️"
Debra Tyacke
September 30, 2026
"Just wanted to thank Emily for all of her help on Monday. She is very up to date on her job policies and got me set up with my preferences. Also want to thank Kylie for her help today. Great office to work with."
We responded:
"Thank you so much for the wonderful review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Emily was able to answer your questions and get everything set up to fit your preferences. We also appreciate you recognizing Kylie and the help she provided! Our entire team at Jen Chandler State Farm is grateful for your kind words and your trust in our office. We truly appreciate having you as part of our State Farm family!"
Terrie Capparelli
September 29, 2026
"Shaydi was very pleasant, knowledgeable, prompt and easy to work with."
We responded:
"Thank you so much for the wonderful 5-star review! ⭐ We’re so glad to hear that Shaydi made the process pleasant, prompt, and easy while helping with your auto and property insurance. Providing knowledgeable service and making insurance as simple as possible is always our goal. We truly appreciate you choosing Jen Chandler State Farm! ❤️"
Lauren Jones
September 28, 2026
"Shaydi is wonderful to work with! Friendly, patient, and knowledgeable."
We responded:
"Thank you so much for the wonderful 5-star review! ⭐ We’re so happy to hear that Shaydi provided you with friendly, patient, and knowledgeable service. We truly appreciate you choosing Jen Chandler State Farm and trusting our team with your insurance needs. We’re always here and happy to help! ❤️"
Rebecca Speck
September 28, 2026
"Great experience working with Sydney, she was prompt and professional."
We responded:
"Thank you so much for the 5-Star review, Rebecca! Jen"
Melissa Whitman
September 18, 2026
"Sydney is the agent who helped me. She was so nice, informative, and thorough. I had several policies I wanted a quote on, and possibly to move over, and she was very patient with helping me. Not to mention I’m saving over 2500.00 a year with State Farm!"
We responded:
"Thank you so much for the amazing 5-star review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Sydney made the process easy, informative, and comfortable while taking the time to go through all of your policies and options. And saving over $2,500 a year makes it even better! 🎉 Thank you for trusting Sydney and our team at Jen Chandler State Farm with your insurance needs. We truly appreciate you!"
Tamie
September 18, 2026
"Jen did a wonderful job helping me to get a window replaced in the van. Got back to me immediately and the whole experience was pleasant and positive! Thank you Jen!"
We responded:
"Thank you so much for the kind words and 5-star review! I was happy to help with getting your van window replaced and am so glad everything went smoothly. I truly appreciate you taking the time to share your experience and trusting us to be there when you need us. Thank you again! ❤️"
Andrea Peck
September 17, 2026
"Shaydi went the extra mile for us! Saved is over $300 a month by switching from Geico! She really made the transition smooth."
We responded:
"Thank you so much for the 5-star review! ⭐ We’re thrilled to hear that Shaydi was able to make your switch to Jen Chandler State Farm smooth and easy—and help you save over $300 a month! That’s incredible! 🎉 We truly appreciate you trusting us with your insurance needs and are so happy to have you as part of our State Farm family. ❤️"
Loki Urie
September 16, 2026
"Quick and easy call, got straight to the details and went over everything smoothly. Agent was really sweet and made sure there was no confusion."
We responded:
"Thank you so much for the wonderful review! ⭐ We’re glad to hear your vehicle insurance experience was quick, easy, and straightforward. Our team always wants to make sure everything is clearly explained and that you feel confident in your coverage. We truly appreciate you choosing Jen Chandler State Farm and trusting us with your auto insurance needs! ❤️"
Ryan Bonnalie
September 13, 2026
"Thanks again Gentry!"
We responded:
"We really appreciate you, and it was a pleasure working with you."
Beverly Evans
September 12, 2026
"Very easy to work with and fast response! Shady Huston was very helpful and knowledgeable. Great prices and great customer service. I highly reccomend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor agent and are thrilled to hear Shaydi was a great help today. "
Doug Peele
September 11, 2026
"Emily was very nice to work with, thank you."
We responded:
"Thank you so much for the wonderful review! ⭐ We’re happy to hear Emily was great to work with and made your experience a positive one. We truly appreciate you choosing Jen Chandler State Farm for your vehicle and auto insurance needs. Thank you for trusting our team—we’re always here when you need us! 🚗❤️"
Jaime Scott
September 11, 2026
"I absolutely love State Farm! Sydney was amazing in getting everything I needed ready to Go.I pay half of what I did Before and both my vehicles have full coverage and our renters insurance as well. I Highly recommend at least just getting a quote. Just takes a few minutes and it’s worth it."
We responded:
"Thank you so much for the amazing review and recommendation! ⭐ We’re thrilled to hear Sydney made getting your coverage set up quick and easy—and that you were able to find great coverage for both of your vehicles and your renters insurance while saving money! 🚗🏡 We truly appreciate you trusting Jen Chandler State Farm with your auto insurance and renters insurance needs. Thank you for encouraging others to give us a call for an insurance quote, too. We’re so happy to have you as part of our State Farm family! ❤️"
Kari Finney
September 11, 2026
"Sydney was very responsive. We appreciate that!"
We responded:
"Thank you so much for the great review! ⭐ We’re happy to hear Sydney was responsive and able to assist you with your vehicle insurance needs. We truly appreciate you choosing Jen Chandler State Farm for your auto insurance and trusting our team to help protect what matters most. 🚗❤️"
ROGER BORREGO
September 9, 2026
"Sydney assisted me and was professional, helpful and efficient in assisting me with my Insurance changes! THANK YOU!!"
We responded:
"Thank you so much for the wonderful review! ⭐ We’re so glad Sydney was able to make your auto insurance changes quick, easy, and efficient. Providing professional, helpful service and making insurance simple for our customers is always our goal. We truly appreciate you choosing Jen Chandler State Farm for your vehicle insurance needs! ❤️"
Rob Bor
September 8, 2026
"Very professional and friendly"
We responded:
"Thank you so much! ❤️ We’re so glad you had a great experience with our team. We truly appreciate you and the 5 stars! ⭐ Jen Chandler State Farm"