State Farm® Insurance Agent Jen Chandler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jenna Fordham
November 26, 2025
5
out of
5
rating by Jenna Fordham
"Very helpful, kind, and knowledgeable!!"
We responded:
"Thank you so much for the review, Jenna! We are excited you joined us and are now a part of the Good Neighborhood here at State Farm. :) Jen"
Jakob Holmberg
November 24, 2025
5
out of
5
rating by Jakob Holmberg
"Very quick and easy set up, great price for my health supplement policy all thanks to Shaydi! She also helped get me a good quote on car insurance and will be switching soon!"
We responded:
"Wow, thank you for the amazing feedback! We’re so happy Shaydi made everything quick, easy, and affordable for your health supplement policy. It’s awesome to hear she also helped you score a great car insurance quote, and we are looking forward to bringing you fully onboard! We’re here to make insurance simple and stress-free every step of the way. Thanks for trusting us!"
Israel Provo - RA3M Contracting
November 21, 2025
5
out of
5
rating by Israel Provo - RA3M Contracting
"Slim shady was awesome…I have been overpaying on insurance for years…then she quoted me all my vehicles…we added a vehicle and renters insurance and it was still $60 less than the other agency! Wow! Very happy…Great job! I appreciate people that actually work for you and not just a paycheck! Thank you Shady!"
We responded:
"Thank you for the awesome shoutout! Shadyi really knows how to drop the mic on those high insurance prices! 🎤💥 We’re so glad she could save you money while hooking you up with all the coverage you need — and save you money. That’s how we roll! Thanks for trusting us to have your back — and for appreciating the hustle. If you ever need more insurance magic, you know where to find us! 🙌🚗🏡🔥 Jen"
Rhonda Johnson
November 19, 2025
5
out of
5
rating by Rhonda Johnson
"Very helpful in switching my policy from Northern California to Idaho. Great savings."
We responded:
"Welcome to the Neighborhood, Rhonda! We are grateful that you trust us to help you with your vehicle and renters' insurance needs and appreciate you taking time to leave us a review. Jen "
Chris Carpenter
November 18, 2025
5
out of
5
rating by Chris Carpenter
"I worked with shaydi on my policy and she was amazing, very informative told me all my options and explained everything in detail. Great to work with and I will be recommending her to everyone i know."
We responded:
"Thanks a bunch for your wonderful feedback! Shaydi loves making sure everything’s clear and giving you all the options. We’re so happy you had a great experience, and we truly appreciate you recommending her to your friends and family. Looking forward to helping you and yours whenever you need us! 🌟😊"
David S
November 18, 2025
5
out of
5
rating by David S
"Jen Chandler and team do a great job. I couldn't be happier."
We responded:
"Thanks a ton for the awesome shoutout! The team and I are doing a happy dance knowing you’re thrilled. We couldn’t be happier either—here’s to many more great experiences ahead! 🎉😊 Jen"
Braden Thomas
November 4, 2025
5
out of
5
rating by Braden Thomas
"Jen Chandler and Shaydi Domonoske quoted me a new insurance plan for my rental and auto. They ended up saving me a significant amount of money on both. I am now paying less for both than I was paying for just auto before. I now have better coverage, and my insurance rep is just down the road from my home instead of in a call center somewhere. My old insurance company had me select my own coverages and I was unknowingly only carrying the state minimum insurance coverage. Shaydi explained everything to me to help me understand what I need and don’t need. I would highly suggest at least getting a quote from them. You never know how much better you can have it."
We responded:
"Wow, thank you for the awesome review! Shaydi and I are pumped to have helped you save big on your auto and renters while boosting your coverage. Getting local, personalized service that truly makes a difference is what we’re all about. We’re so glad you feel confident and covered—here’s to many worry-free miles and happy homes ahead! Reach out anytime, we’ve got your back!"
Jeanette
October 21, 2025
5
out of
5
rating by Jeanette
"This was the easiest insurance purchase I’ve EVER experienced! Everything was clearly and respectfully explained to me by my amazing agent, Shaydi. The service alone would have been worth the switch from Progressive, but as an added bonus I saved $100/mo….With triple the coverage and adding renters insurance! So happy to be at Jen Chandler’s State Farm in Kellogg Idaho!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Shaydi made your insurance experience easy and clear, and that you’re saving money while getting great coverage. Renters insurance is a great addition to your protection plan, congrats! We’re proud to have you as part of the Jen Chandler State Farm family in Kellogg! Jen"
Timbo Baggins
October 21, 2025
5
out of
5
rating by Timbo Baggins
"Robin was very kind and helpful. I’m very grateful for the office staff."
We responded:
"Thank you for your kind feedback! We’re thrilled to hear Robin and our office staff were helpful. We appreciate your gratitude and look forward to assisting you again! Jen"
Jenny Justis
October 15, 2025
5
out of
5
rating by Jenny Justis
"Shaydi was very responsive to my quote inquiries and helped me get set up for my move back to Idaho within minutes! I appreciated her suggestions for additional coverage that I had overlooked. Shaydi was, and will be, a pleasure to do business with now and in the future. Her positive demeanor made doing business EASY!"
We responded:
"Thank you so much for your kind words! I’m glad Shaydi could assist you quickly and help with your move. It was a pleasure working with you, and we look forward to supporting you again in the future! Jen"
Amanda Christmann
September 25, 2025
5
out of
5
rating by Amanda Christmann
"Shaydi helped me through the process of changing our auto insurance and she was wonderful."
We responded:
"Thank you so much for letting us help you! Shaydi is great to work with and so happy she was able to help you with your auto insurance needs! Jen"
C G
September 19, 2025
5
out of
5
rating by C G
"Jen was amazing with us. She is very friendly and easy to talk to and very helpful. I would recommend her to any of my friends and family."
We responded:
"Thanks so much for the review. I really enjoyed meeting you both and look forward to our next appointment. We'd LOVE to help your friends and family and welcome them to the Good Neighborhood. Jen"
Kristina Wilson
September 9, 2025
5
out of
5
rating by Kristina Wilson
"Love working with Shaydi! With being dropped from our last insurance company for being in a fire area, I was anxious and frantic to get insurance and my head was not all there. Shaydi helped me through and answered all my questions without hesitation if dumb or not. She didnt push to bundle anything but told me the difference, which was amazing."
We responded:
"Thank you so much for your kind words! I’m truly grateful for the opportunity to help you navigate such a stressful situation and thrilled that Shaydi was there for you. It means a lot to hear that she could provide the support and answers you needed without any pressure. We always here if you have any more questions or need assistance in the future! Jen"
Ashley
September 4, 2025
5
out of
5
rating by Ashley
"Great rates and top notch service. I was able to set up my policies by phone and sign my documents electronically. Robin was very friendly and helpful in finding me the best rates and taking advantage of any available discounts. She was easy to talk to and made me aware of other services relevant to my needs in a way that didn't feel like selling. The whole process was very straightforward and relaxed and my policies were effective immediately."
We responded:
"Thank you for your kind review! We're happy Robin made the process easy and helped you find great rates and great options. If you need anything else, just let us know! Jen"
Cherie Mayfield
September 2, 2025
5
out of
5
rating by Cherie Mayfield
"I absolutely love my Jen and Robin. If your not using them I recommend giving them a call."
We responded:
"Thank you, Cherie! Robin and I luv ya too. :) We appreciate you allowing us to help you with your insurance needs."
Jaron Stevenson
August 25, 2025
5
out of
5
rating by Jaron Stevenson
"Awesome service !"
We responded:
"Thanks so much, Jaron- we appreciate your business! Jen"
Dustin Findley
August 18, 2025
5
out of
5
rating by Dustin Findley
"Great service!! Beat progressive by 200$ a month"
We responded:
"Thank you, Dustin. We are thrilled to have helped you save some money AND get great service. Appreciate your business. Jen"
Sherill Armiger
July 1, 2025
5
out of
5
rating by Sherill Armiger
"I am so happy to share the good experience I had at State Farm and with Shadi Houston. After having some negative experience with my home and auto insurance it was so calming to deal with people who are so considerate and caring about my situation. I would whole heartedly recommend them to everyone. Wish I had found them sooner. Shadi went of her way to help me resolve a bad situation. I can now take a deep breath and relax. I can't thank them enough!"
We responded:
"Sherill, Thank you so much for your heartfelt review! We're truly glad to hear that Shaydi Houston and the State Farm team were able to provide you with the care and support you deserved during a challenging time. Your recommendation means a lot to us, and we're honored to have earned your trust. If you ever need anything in the future, please don't hesitate to reach out. Wishing you peace of mind and all the best ahead! Jen"
Jenny Brewster
June 21, 2025
5
out of
5
rating by Jenny Brewster
"Robin and Jennifer were great! I received my quote efficiently, and was very happy with the outcome! I would definitely recommend State Farm, and Robin and her team!"
We responded:
"Hi Jenny! Welcome to our Good Neighbor family and thank you for letting us help you with your insurance needs. We appreciate the shoutout and love knowing Robin did a great job (as she always does). Jen"
Keith Trout
June 16, 2025
5
out of
5
rating by Keith Trout
"I’ve always had a good experience dealing with my local Kellogg ID State Farm agent. That same experience continues under the new agent Jen Chandler. I recently had an auto change, and the professionalism and high level of customer service I experienced working with Shady and Gentry made the transition a seamless process. Looking forward to many more years with your agency!"
We responded:
"Thank you so much Keith for the support and acknowledgement of our Good Neighbor Service! We love having Shaydi and Gentry as a part of the team and I'm thrilled they made your experience 5* worthy. Thank you! Jen"
Aaron Bordes
June 14, 2025
5
out of
5
rating by Aaron Bordes
"I had State Farm for years awhile back. I moved on and I happened to come back in for a quote. Gentry got me in and setup for a quote, and Shaydi got me quoted and signed up! Thanks for the saving! And let hope the prices keep going down!!!"
We responded:
"WELCOME BACK TO THE GOOD NEIGHBORHOOD! Thanks so much for the shoutout, Aaron. Gentry and Shaydi are a great team and I'm glad they could help you with great coverages and savings. Jen"
Francine Ungarten
June 12, 2025
5
out of
5
rating by Francine Ungarten
"Many thanks to Robin for her professionalism and help and in making recommendations to meet my needs!!! Very helpful and resourceful."
We responded:
"Many thank to you Francine for letting us help you with your insurance needs. Robin is wonderful to have by your side as you are making coverage decisions, we are lucky to have her. Thank you for taking time to share your experience and for the 5* review. Jen"
Robert Linhart
May 31, 2025
5
out of
5
rating by Robert Linhart
"great fast and friendly customer service and good knowldge."
We responded:
"Thank you so much for the 5* review, Robert! We love hearing what customers appreciate about our agency. Jen"
Jeremy Kramer
May 19, 2025
5
out of
5
rating by Jeremy Kramer
"I had a very unfortunate accident auto v.s Deer. My insurance State farm had my back . I was even called and followed up after the repair making sure everything was complete and if I had questions. The agent "Gentry" called during asking how things were going and if anything I needed assistance. Then also followed up as I indicated. I must say State farm has been wounderful in this claim process. Its very important to know by accident that we can know are insurence company has our backs. I can definally give State farm.a 5 star rating. Thanks so much for doing what you do."
We responded:
"Thank you so much for taking the time to share your experience with us! We are truly sorry to hear about your accident, but we're glad to know that our team, especially Gentry, was able to provide you with the support and assistance you needed during this challenging time. At State Farm, we strive to ensure our customers feel valued and cared for, especially when it comes to navigating the claims process. Your kind words reaffirm our commitment to providing excellent service, and we truly appreciate your 5-star rating. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here for you! Jen"
christian demata
May 17, 2025
5
out of
5
rating by christian demata
"Quick easy and efficient! Thanks Robin!"
We responded:
"Those are absolutely three verbs that very much define working with Robin. Thanks so much Christian for the review and kudos! Jen"